Felina AI
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See how Felina handles a call

Choose an industry and a caller's question, then play the call step by step. These are scripted simulations that show the workflow, not recordings of real customers.
Caller's question

Simulated call · Education

Simulation
Workflow stage7 of 7: Outcome
  1. A parent calls the admissions number. Felina answers straight away.

  2. CallerHi, I want to know about the Class 11 science batch. When does it start?

  3. Request understood: the start date for the Class 11 science batch.
  4. Approved course information checked: Class 11 science has weekday and weekend batches.

  5. FelinaHappy to help. The next Class 11 science batch starts in the first week of June. Would you like the timings and fees?

  6. CallerYes. Is there a weekend option?

  7. FelinaThere's a weekend batch on Saturdays and Sundays. I can share the fees now, or arrange a call with a counsellor. Which would you prefer?

  8. CallerA counsellor call tomorrow evening, please.

  9. Recorded course: Class 11 science

  10. Recorded batch: Weekend

  11. Recorded next step: Counsellor callback, tomorrow evening

  12. FelinaDone. I've noted a counsellor call for tomorrow evening. Our admissions team will call you then.

  13. Handed to staffCallback request passed to the admissions team with the details above.

  14. OutcomeEnquiry recorded and a counsellor callback arranged.

What Felina recorded

Course
Class 11 science
Batch
Weekend
Next step
Counsellor callback, tomorrow evening

Simulation complete.

Simulated call. A scripted demonstration of how Felina handles this kind of call — not a live AI connection, a recording, or a real customer.

Simulated example

How a call moves through Felina

Seven stages, from the first ring to the outcome, shown with a simulated retail stock-check call. Every system is labelled by status: core capability, requires an integration, or confirmation required.

Choose a stage, or play the call through from start to finish.

Stage 1 of 7

Incoming call

The call reaches your existing business number and Felina answers. For outbound workflows, Felina places an approved call to a customer who has consented.

Example from the retail simulationA shopper calls the store.

Systems involved

  • Your phone lineCore capability

Information exchanged

The caller's number, used only for checks you define, such as matching an order.

Not sure where to start?

Find your starting point in four questions

An optional guide. No personal details are needed, and your answers stay in this browser tab.
Which industry are you in?

Question 1 of 4

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